Tuesday, February 21, 2012

Sometimes the Problem Isn't Technical

Let it be known for all time that I am militantly opposed to printers.

There, I've said it.

If we are to bring about the glorious future we must sever all ties with these cursed devices. Sure, there's a monetary benefit to ridding ourselves of printers and the reams of dead trees covered in toner. That's only part of the story.

Printers and paper represent employee indifference and organizational inertia. I've known employees that wouldn't walk down a short hallway to retrieve a print job to save money by using a cheaper printer. I've seen organizations that wouldn't embrace new methods for delivering their services for fear of losing their paper.

Trapped by expensive archaic mechanical monstrosities and dead plant cellulose. Worse yet, trapped and paying good money to stay in that situation. 

Cut out paper and printers and you might find that all those MS Office licenses are no longer needed. Workflows that were merely for supporting paper become unnecessary. New methods for providing services to your customers aren't encumbered by prose and templates, network drives, and office workers. There is nothing to stop you from creating new mobile tools to use your data in the field to provide service. Better yet, your tools can deliver the service directly to customers.

It all starts with getting rid of printers.